If you’ve been worried that your Fastag might suddenly stop working because you haven’t finished KYV(Know Your Vehicle), breathe easy. Fastag services won’t be cut off instantly; you’ll get enough time to complete the Know Your Vehicle steps, with your bank nudging and helping you if needed. That’s the new direction from NHAI and IHMCL, aimed at making highway tolling simpler for real users.
By J.S. BIBHAB KUMAR
What changed today for Fastag users?
Only a front photo of your vehicle is now needed—the picture must clearly show the number plate and the Fastag on the windshield. Side photos are no longer required, which removes the most annoying upload step.
The KYV form now auto-fetches your RC details from Vahan when you enter a vehicle number, chassis number, or mobile number. If your mobile is linked to multiple vehicles, you can pick the right one during KYV.
Will my Fastag stop working if KYV is Pending?
No. Existing Fastags will remain active while you complete KYV, and banks have been told to send reminders instead of yanking service right away. Deactivation is reserved for misuse cases like loose or tampered tags, not for ordinary delays.
How to Finish Fastag KYV in a few minutes?
Open your issuer bank’s Fastag section, keep a clear front photo ready, and confirm your details that the system fetches from Vahan. Submit and wait for confirmation; if anything fails, your bank should proactively help you complete KYV before any disconnection. You can also call the National Highway Helpline 1033 for support.
Why this matters (beyond Toll Plazas)?
For daily commuters, the streamlined Fastag KYV means fewer document hassles and fewer failed uploads. For families with more than one car, the multiple-vehicles-under-one-mobile fix removes confusion during verification. This keeps electronic toll collection friction-free and reduces queueing at plazas, because legitimate tags don’t get blocked over paperwork.
Fastag FAQs:
Is KYV mandatory for every Fastag?
Yes, the Know Your Vehicle process is part of keeping Fastag records clean. The difference now is the process is simpler, and you get time to comply.
Do I need to upload side photos of my car?
No. Only a front photo showing the number plate and the Fastag is required.
What if I can’t upload documents or get stuck online?
Your issuing bank must assist you proactively. You can also dial 1033 for KYV-related help.
Will Fastag be suspended if KYV is pending?
Not immediately. Fastags issued before the KYV policy will keep working unless there’s a complaint about misuse or a loose tag.
Which databases are used to verify my vehicle?
The system connects to the Vahan database to pull your RC details once you enter your vehicle number, chassis number, or mobile number.
Should you do KYV now or wait?
Do it now. It takes one clear photo and a few taps, and it prevents last-minute stress before a long drive. If your Fastag is linked to multiple vehicles, finish KYV for each to avoid confusion at toll plazas later.
The Fastag KYV update removes the biggest friction points—one front photo, Vahan auto-fetch, and no sudden suspension—so you can keep cruising through tolls without worrying about paperwork.
Automotive industry analyst with 3+ years of experience dissecting market trends, emerging technologies, and consumer insights. His expertise fuels data-driven perspectives on swagatswork.com, empowering professionals to navigate the evolving automotive landscape.